Trouble tickets allow you to easily notify the tech team of an issue with your service. Your ticket is automatically logged into our system for…
1. Using software, our managers determine if we can provide service to your location. 2. Technicians will use a programmed wireless radio to find the…
When you choose AVISP as your internet provider, we begin the installation process. This includes scheduling an installation at which time one of our technicians…
Absoltuely! Call our office at 707 433-8327 to change your service speed plan at any time. Changes are made remotely and immediately.
Fifteen days after the due date, if payment is not received, service is automatically disrupted by the server. You will see a warning on your…
1. Go to CUSTOMER PORTAL https://powercode.avispmail.com 2. Type in your username and password (if you forgot click “Forgot password” and follow the instructions). 3. Click…
Yes, the date can be changed. Call our office at 707 433-8327 to make arrangements.
Monthly statements are emailed in PDF format 15 days PRIOR to the due date. You do have the option to request a paper bill –…
1. Go to CUSTOMER PORTAL 2. Click “Lost Password”. A reset link is sent to the email address given at the time of sign up. 3.…
Access your AVISP account: 1. CUSTOMER PORTAL 2. Type in your username and password 3. Click the “Billing Tab” 4. Click “Make a payment” 5.…