We live and run a small business in an area of Sonoma County that is too small for other IS Providers to service but so far from phone switching that dial up is not feasible for the bandwidth needed. My wife and I both run international consulting businesses and require broadband service to be at all competitive in today's marketplace. As such, service provider such as AVISP are an essential link for us to the commercial world. While the service is excellent with the individual attention that a business such as AVISP provides - we need added bandwidth that can come with upgrades they seek in the proposal. Their service is time and equipment intensive with each service installation being customized to the user's physical location. We live and work in a hilly and highly wooded area and as such the access for each account holder requires individual design and equipment selection/installation to fill the user's needs. We strongly support their proposal and know that the upgrades, as well as their dedication to providing access and service to more individuals in our area, is critical for the successful establishment and operation of other small businesses.