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Creating a trouble ticket

Trouble tickets allow you to easily notify the tech team of an issue with your service.

Your ticket is automatically logged into our system for review and resolution. Typically tickets are handled within 24 to 48 hours.

To create a ticket:

1. Go to
2. Type in your username and password (if you have forgotten click “Lost Password” and follow the instructions.
3. Click “Contact Us” at the top bar
4. Fill out the form. Click “Submit Ticket”

Category: SUPPORT

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