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AV Wireless Inc. dba AVISP General Policy

To receive a printed copy of these policies and/or the AVISP Customer Guide email: info@avispmail.com  This information is available to current customers of AVISP (AV Wireless Inc.) only.

By opening an account with AV Wireless Inc. dba AVisp.com, you agree to abide by all policies of AV Wireless Inc. dba AVisp.com These policies apply to all users of AV Wireless Inc. dba AVisp.com without exception; failure to adhere to the stated policies may result in termination of the account at the discretion of AV Wireless Inc. dba AVisp.com AV Wireless Inc. dba AVisp.com reserves the right to change policies, services, and pricing. Your continued use of an account signifies acceptance of any and all policies and policy changes, and you may cancel if you do not agree with changes in policy, service, or pricing. AV Wireless Inc. dba AVisp.com reserves the right to refuse to provide service to anyone.

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND
EACH PROVISION. THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN
INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS
ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A
DISPUTE.

You must accept this Agreement as a condition of receiving the Service. By accepting this
Agreement, you confirm you are a capable adult over the applicable age of majority (e.g. eighteen
(18) years of age in most U.S. states and territories; nineteen (19) in Alabama and Nebraska; and
twenty-one (21) in Mississippi and Puerto Rico – an "Adult"). If you are an entity, by accepting this
Agreement, you confirm (through your duly authorized representative) that you are a corporation,
partnership, or other legal entity duly formed (and incorporated if applicable) in good standing
where required to do business with all legal authority and power to accept this Agreement; and
you are also confirming that this Agreement constitutes a valid and binding obligation of yours.
You are responsible for ensuring that all use of the Service complies with this Agreement, and you
will be deemed to have breached this Agreement if you or any other person, whether or not
authorized by you, uses the Service in a manner inconsistent with this Agreement. By enrolling in,
activating, using, or paying for the Service, you agree to the terms and conditions in this
Agreement, including, but not limited to, the prices, charges, and terms and conditions provided to
you in marketing and informational materials associated with the Service, all of which are
incorporated herein by reference.
1. Changes to this Agreement and/or the Service
We may change any terms, conditions, rates, fees, expenses, or charges regarding your Service
at any time. We also reserve the right to modify or discontinue the Service, temporarily or
permanently. We will provide you with notice of material changes via either your e-mail address,
posting online at https://www.avispmail.com, recorded announcement, bill message, bill insert,
postcard, letter, or call to your billed telephone number or U.S. mail. It is your responsibility to
check for any such notices. Your continued subscription to the Service after the effective date of
the change constitutes your acceptance of such changes.
AV Wireless Inc. dba AVisp.com General Policy: By opening an account with AV Wireless Inc. dba
AVisp.com, you agree to abide by all policies of AV Wireless Inc. dba AVisp.com These policies apply
to all users of AV Wireless Inc. dba AVisp.com without exception; failure to adhere to the stated
policies may result in termination of the account at the discretion of AV Wireless Inc. dba AVisp.com
AV Wireless Inc. dba AVisp.com reserves the right to change policies, services, and pricing. Your
continued use of an account signifies acceptance of any and all policies and policy changes, and
you may cancel if you do not agree with changes in policy, service, or pricing. AV Wireless Inc. dba
AVisp.com reserves the right to refuse to provide service to anyone.
Disclaimers: AV Wireless Inc. dba AVisp.com makes no warranties of any kind, whether express or
implied, for the service it is providing. AV Wireless Inc. dba AVisp.com will not be held responsible for
any damage you suffer from use of an account or service provided by AV Wireless Inc. dba AVisp.
policy. AV Wireless Inc. dba AVisp.com, functions as a common carrier; our standard policy is to not
monitor or interrupt our users’ activities, exert editorial control over their content, or censor them or
their content. To protect the interests of AV Wireless Inc. dba AVisp.com and in the best interests of
our customers, exceptions to this policy may be made under certain specific circumstances including
but not limited to the following:
Illegal Activities: The law requires AV Wireless Inc. dba AVisp.com to report any criminal activity that
it becomes aware of to the appropriate authorities. It is the responsibility of the account owner to be
familiar with current laws and regulations.
Email: Email accounts are for personal or business correspondence only. Unsolicited Commercial
Email (otherwise known as UCE - or spam) is strictly prohibited and violators will have their accounts
terminated immediately. Sending unsolicited email to one or more addresses regardless of how the
addresses were obtained may be considered spamming and is grounds for account termination. Use
of a AV Wireless Inc. dba AVisp.com address or any address of a domain hosted by AV Wireless
Inc. dba AVisp.com as a return address for replies to spam is similarly prohibited. AV Wireless Inc.
dba AVisp.com may at its discretion employ filtering techniques to block inbound email from known
sources of spam and email abuse, and may also filter incoming email for known viruses.
Usenet: All users of AV Wireless Inc. dba AVisp.com news servers agree to be bound by the charter
of any newsgroup or newsgroup hierarchy posted to. It is the responsibility of the user to be familiar
with these charters, which may include rules about content, spam, language and off-topic posting.
Excessive posting of identical messages to multiple newsgroups (‘cross-posting’) via AV Wireless
Inc. dba AVisp.com news servers is prohibited, as is the posting of unsolicited commercial email
(spam).
Shell Use: AV Wireless Inc. dba AVisp.com can provide shell access to its users on request. Shell
access is an optional service and AV Wireless Inc. dba AVisp.com reserves the right to grant or revoke
customer shell access at any time. To activate shell access, please call our technical support
department. The shell server is a shared resource and shell access is intended for use only when
a user is actively connected and using the connection. IRC bots, excessive use of resources, and
network abuse are all prohibited. The use of any process or program intended to run while the user
is not on-line is also prohibited. AV Wireless Inc. dba AVisp.com, maintains a strict, zero-tolerance
policy with regard to abuse of user shell access privileges. Any abuse of the shell service will result
in immediate revocation of shell access, and further action may be taken at the discretion of AV Wireless
Inc. dba AVisp.com (see Network abuse and Enforcement sections.)
Network Abuse: Use of AV Wireless Inc. dba AVisp.com accounts or services for orchestration of or
participation in any abuse of the AV Wireless Inc. dba AVisp.com or any other network, system or
service is expressly forbidden and is grounds for account termination and possible legal action. Any
action which interferes with the AV Wireless Inc. dba AVisp.com or other networks or which affects
the use of or access to any network is likewise expressly forbidden. AV Wireless Inc. dba AVisp.com
retains at all times the right to determine what constitutes network abuse. Examples include but are
not limited to: Attempts to hack the AV Wireless Inc. dba AVisp.com network or any other network or
systems, Port scanning, Use of ‘cracking’ software or techniques, Dissemination of viruses or malware,
Provocation of attacks on the AV Wireless Inc. dba AVisp.com network or any other network,
Conduct which causes AV Wireless Inc. dba AVisp.com to be blocked by another provider or which
causes AV Wireless Inc. dba AVisp.com to be placed on a “block list”, Flooding AV Wireless Inc. dba
AVisp.com or any other network with traffic for the purpose of disrupting service, Mail bombing AV
Wireless Inc. dba AVisp.com customers must also comply with the acceptable use policies of our
upstream providers, AT&T.
Use of Copyrighted Material: AV Wireless Inc. dba AVisp.com is obligated to comply with the Digital
Millennium Copyright Act of 1998 (DMCA). All web pages are subject to copyright law, and members
are responsible for the content in their file space. Use of the World Wide Web, FTP, Newsgroups or
any other services provided by AV Wireless Inc. dba AVisp.com to transfer copyrighted material in
violation of applicable laws is prohibited and may result in termination of your AV Wireless Inc. dba
AVisp.com account.

Access to Content: AV Wireless Inc. dba AVisp.com functions as a common carrier and does not
censor. Material can be found on the Internet or in Usenet news groups, etc., that some viewers
may find objectionable; AV Wireless Inc. dba AVisp.com is not responsible for any content available
via AV Wireless Inc. dba AVisp.com accounts or services. Any limitation of access to content is at
all times the responsibility of the account holder and AV Wireless Inc. dba AVisp.com shall not be
held responsible for access to material that an account holder deems inappropriate. We suggest that
minors be supervised.
Accountability: The owner of any type of AV Wireless Inc. dba AVisp.com account or service will be
held responsible for any abuse of that account or service, regardless of whether the owner was the
actual initiator of the abuse. This includes for example but is not limited to: abuse of an email account
or dialup add-on which is part of a customer’s account but which is used by a third party or abuse
of a colocated server or colocation services by a third party, with or without the account owner’s
permission.
Enforcement and Remedy: Violation of any terms set forth in this Acceptable Use Policy may result
in one or more of the following, at the discretion of AV Wireless Inc. dba AVisp.com: Issuance of a
warning, Temporary suspension of service, Billing to defray administrative costs incurred, Termination
of your services, account or accounts
Legal action: If any activities or security problems involving a AV Wireless Inc. dba AVisp.com account
or AV Wireless Inc. dba AVisp.com customer’s services cause network outages, the owner
of the account or service will be billed for network down-time. Any account owner whose account is
terminated for violation of the terms set forth in this Acceptable Use Policy will be required to pay any
outstanding balances due, including any and all early termination fees. In instances where it is necessary
to terminate a customer’s account, an administrative disconnect fee may also be applied. AV
Wireless Inc. dba AVisp.com will normally attempt to contact any user in violation of this Acceptable
Use Policy before taking action, but depending on the circumstances or the severity of the violation
action may be taken without prior notification. In this case, the user will be notified as soon as it is
practicable.
No Limitation: This acceptable use policy in no way limits the rights and remedies of AV Wireless Inc.
dba AVisp.com At its discretion AV Wireless Inc. dba AVisp.com may take other actions it deems
necessary to protect the integrity of its or other’s networks or to recover the costs of operation as
pertain to identifying and removing violators of this acceptable use policy.
WiFi Network Sharing Policy: For AV Wireless Inc. dba AVisp.com services where customer premise
equipment is provided, owned and managed by AV Wireless Inc. dba AVisp.com, that equipment
may be used at some point in the future to provide WiFi access to others. If and when this is offered,
it will be secured and separate from your own traffic and your local area network, and would provide
limited access to guest users. Your own traffic would have priority. A mechanism for opting out will
be provided if and when this feature is launched.
Technical Support Policy: The function of the AV Wireless Inc. dba AVisp.com technical support staff
is to assist customers with initial connection, Internet browser and email account setup. Support is
only available for computers running recent versions of Macintosh or Windows operating systems.
AV Wireless Inc. dba AVisp.com does not offer over-the-phone tech support for issues such as cgi
programming, Linux use, your web site, or any other issue not directly related to your dialing soft
ware or to the basic functions of your web browser and email program. While at its discretion the
support staff may sometimes assist our customers with non-connectivity or non-email issues, any
such extra service is strictly ‘added value’ service and provision of such service does not obligate AV
Wireless Inc. dba AVisp.com to continue to provide such service.
AV Wireless Inc. dba AVisp.com will use its best efforts to provide all services to get your computer
connected to the Internet but can not be held responsible for hardware or software malfunctions or
assist in servicing or repairing your equipment. In such cases, the technical support staff will gladly
refer you to outside sources for assistance. Customers should have a copy of their current operating
system available when calling technical support; there will be limits to the amount of assistance that
technical support representatives can offer if you do not have a copy of your current operating system.
AV Wireless Inc. dba AVisp.com reserves the right to cease providing over-the-phone technical
support to any customer.
Please call the AV Wireless Inc. dba AVisp.com tech support number at 1-707-433-8327 if you need
assistance.Technical support can also be reached via email at support@avispmail.com.
You are entitled to free assistance with setting up your connection, an Internet browser (Internet
Explorer or Safari) and an email client (Windows live Mail, Microsoft Outlook, Thunderbird, or Apple
Mail) on one computer. Support is only available for computers running recent versions of the Macintosh
or Windows operating systems. We offer telephone technical assistance everyday: Monday-
Friday 10am - 5pm, Saturday by appointment (closed Sunday and major holidays).
If you can email, we encourage you to write to support@avispmail.com for assistance. Also, the help
files in the program you are using may have the answers to your questions so please do investigate
these resources before calling tech support.
Digital Millennium Copyright Act (DMCA) Policy: The Digital Millennium Copyright Act of 1998 is
an amendment to U.S. copyright law. It is designed to limit liability of a Service Provider for content
on the provider’s system or network that was placed there by a user. The text of the DMCA
can be viewed at http://lcweb.loc.gov/copyright/title17/. The relevant section of the DMCA is “TITLE
II--ONLINE COPYRIGHT INFRINGEMENT LIABILITY LIMITATION,” Especially all of section 512.
Under the provisions of the DMCA AV Wireless Inc. dba AVisp.com, as a Service Provider, must do
certain things: Inform our users and the general public of our [#policy policy for handling claims of
infringement] Designate an agent, registered with the U.S. Copyright Office, who will receive claims
of copyright infringement, receive counterclaims, and take down and/or restore content that is or has
been in dispute. Make this information publicly available to all.
Claims of Infringement: Any original material created by an individual or group is protected by copyright
or intellectual property rights under United States and international law. Put broadly, this means
that anything original that you have written down, or created as an original recording or an original
image, etc., is protected from infringement by others. Just as your original material is protected from
unauthorized use by others, their material is their property and you may not use it without permission.
Doing so may invite lawsuits claiming infringement. This includes written works, email, images,
sounds, etc., whether online or on paper. As an Internet Service Provider and under the provisions of
the DMCA AV Wireless Inc. dba AVisp.com may be obligated to take down materials that our users
have posted if a claim of infringement is received. This process includes a counter-claim process.
Report a Claim: Section 512 (c)(3)(A) of the Digital Millennium Copyright Act requires that a claim of
copyright infringement must be sent to our designated agent. The claim must provide certain information
(detailed below) in order for it to be considered a valid claim. DMCA Section 512 (c)(3)(A).
Elements of Notification: (A) To be effective under this subsection, a notification of claimed infringement
must be a written communication provided to the designated agent of a service provider that
includes substantially the following: (i) A physical or electronic signature of a person authorized to
act on behalf of the owner of an exclusive right that is allegedly infringed. (ii) Identification of the
copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online
site are covered by a single notification, a representative list of such works at that site. (iii) Identification
of the material that is claimed to be infringing or to be the subject of infringing activity and that is
to be removed or access to which is to be disabled, and information reasonably sufficient to permit
the service provider to locate the material. (iv) Information reasonably sufficient to permit the service
provider to contact the complaining party, such as an address, telephone number, and, if available,
an electronic mail address at which the complaining party may be contacted. (v) A statement that the
complaining party has a good faith belief that use of the material in the manner complained of is not
authorized by the copyright owner, its agent, or the law. (vi) A statement that the information in the
notification is accurate, and under penalty of perjury, that the complaining party is authorized to act
on behalf of the owner of an exclusive right that is allegedly infringed. When filing an infringement
claim, include all of the information required under Section 512 (c)(3)(A). Your claim must include
any URLs or other information identifying the material, and the dates and times the material was
observed.

Web and Peer-to-Peer claims must include, at a minimum: An exact URL or IP address, Date the
content was first observed, Information sufficient to identify the specific content which is the subject
of the complaint
Usenet claims must contain, at a minimum: Newsgroup, Message-id, Subject:, Date of posting, Information
sufficient to identify the specific content which is the subject of the complaint, Email, fax or
postal-mail the information to our Designated Agent.
Upon receipt of a valid claim, i.e., a claim in which the requested information is substantially provided,
AV Wireless Inc. dba AVisp.com will undertake to have the disputed material removed from
public view until a counter-claim is filed or until a court ruling determining the disposition of the disputed
material is received. Under the provisions of the DMCA AV Wireless Inc. dba AVisp.com, as
an Internet Service Provider, has no other role to play either in prosecuting or defending a claim of
infringement, and cannot be held accountable in any case for damages regardless of whether a claim
of infringement is found to be true or false.
Section (512) (f) of the DMCA defines penalties for intentional misrepresentation of a claim.
Counter Claim: If you are a AV Wireless Inc. dba AVisp.com customer and you feel that material that
you have placed online that has been removed following an infringement complaint is in fact NOT
an infringement, you may file a counter-claim. Section 512 (g)(3) of the Digital Millennium Copyright
Act requires that any counter-claim to a claim of copyright infringement must be sent to our designated
agent. The counter-claimant must provide certain information (detailed below) in order for the
counter-claim to be considered valid.
Section 512(g)(3): (3) Contents of Counter Notification.-To be effective under this subsection, a
counter notification must be a written communication provided to the service provider’s designated
agent that includes substantially the following: (A) A physical or electronic signature of the subscriber.
(B) Identification of the material that has been removed or to which access has been disabled
and the location at which the material appeared before it was removed or access to it was disabled.
(C) A statement under penalty of perjury that the subscriber has a good faith belief that the material
was removed or disabled as a result of mistake or misidentification of the material to be removed
or disabled. (D) The subscriber’s name, address, and telephone number, and a statement that the
subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address
is located, or if the subscriber’s address is outside of the United States, for any judicial district
in which the service provider may be found, and that the subscriber will accept service of process
from the person who provided notification under subsection (c)(1)(C) or an agent of such person.
When identifying the material in dispute please state as accurately as possible what location the
material was removed from and to where it should be returned.
The counter-claim will be presented to the filer of the infringement complaint by the AV Wireless Inc.
dba AVisp.com Designated Agent. Once the counter-claim has been delivered, AV Wireless Inc. dba
AVisp.com is allowed under the provisions of the DMCA to restore the removed content in not less
than ten or more than fourteen days, unless the complaining party serves notice of intent to obtain a
court order restraining the restoration of content pending legal proceedings.
Our Designated Agent
Internet Service Provider: AV Wireless Inc. dba AVisp.com
Address of Internet Service Provider: 6117 Red Winery Road, Geyserville, CA 95441, Designated
Agent: Steve Young
Designated Agent full address: 6117 Red Winery Road, Geyserville, CA 95441, Designated Agent
phone numbers: (707) 433-8327 Voice
Designated Agent email address: dmca-agent@avispmail.com
Billing Policy: Billing office address: AV Wireless Inc. dba AVisp.com, 6117 Red Winery Road, Geyserville,
CA 95441, Contact Numbers: (707) 433-8327 Local Billing
To find a local billing number please visit http://www.avispmail.com, Email: billing@avispmail.com,
Hours: 10:00 am to 5:00 pm, Monday through Friday (excluding major holidays.)
Information about account types, services and current pricing can be found by calling (707) 433-
8327.
General Subscriber Information: Thank you for choosing AV Wireless Inc. dba AVisp.com as your
Internet Service Provider. We have served the northern Sonoma County, Healdsburg, Geyserville,
and Dry Creek areas since 2002.
By signing up for any AV Wireless Inc. dba AVisp.com services, you acknowledge that you are eighteen
(18) years of age or older, you agree that you have the legal authority to enter into this agreement,
and affirm that the information you supply to us is correct and complete.
Please understand that AV Wireless Inc. dba AVisp.com relies on the information you supply and
that providing incorrect information may result in delays of service, a lock on the account, or termination
of your account services.
AV Wireless Inc. dba AVisp.com reserves the right to change policies, services, and pricing. Your
continued use of a AV Wireless Inc. dba AVisp.com account signifies acceptance of any and all
policies as well as policy or price changes. You may cancel your account if you do not agree with
changes in policy, service, or pricing.
AV Wireless Inc. dba AVisp.com reserves the right to refuse to provide service to anyone.
Cancellation Requirement: AV Wireless Inc. dba AVisp.com Internet services require a 30 day cancellation
notification. You must cancel the agreement by calling (707) 433-8327 or email billing@
avispmail.com Installation fees are non-refundable. Current monthly charges are non-refundable.
For example, cancellation on the 12th with a bill date of the 22nd will be
no refund of the period between cancellation and next bill date. All equipment must be returned to
AVisp.com, undamaged and intact. An equipment replacement fee of $300 will be charged in the
event equipment is not returned undamaged and intact. Acceptance of these terms will occur at
checkout.
Account and Billing Information: Please help us serve you better by notifying us of any changes to
your personal or billing information. To update your contact or billing information please visit our Customer
Portal at https://cp.avispmail.com or call us at (707) 433-8327. Unfortunately we are not able
to update customer information via email due to security reasons. We will only make changes for the
owner-of-record or those with listed administrative access to an account.
Account Transfer: Updating Business Name or Billing Name: If you wish to change the listed account
name, please submit an Account Name Change Authorization by mail, as an attachment in an
email. If it is not possible for the listed owner to submit such a request please call the AV Wireless
Inc. dba AVisp.com billing department and our representatives will be happy to assist in making the
necessary arrangements. This form must be signed by both the current and new account holders.
This is to only change the account name. For account services transfers, a new account application
is required. Contact sales at (707) 433-8327 or email sales@avispmail.com to set up a new account.
Payment/Renewal Options: Credit Card Payments: All Residential and Small Business accounts are
required to have an active credit card on file for automatic billing. Your payment will be processed 5
days before your due date and you will receive a receipt via email.
Payment Failure: If for any reason your credit card renewal is unable to be processed, you will be
notified via email. A second attempt will be made on your due date. If the payment is declined for any
reason, we ask that you please call and verify your credit card information. You may also visit https://
cp.avispmail.com to renew online with a different credit card. Failure to make timely payments may
result in an automatic disruption of services. AVisp.com is not responsible for any losses as a result
of non-payment disruptions.
New Credit Cards or Updated Expirations: If you receive a new credit card number or an updated
expiration date please visit our Customer Portal at https://cp.avispmail.com orcontact us at (707)
433-8327 during business hours and we will be happy to assist you.
Disputes/Charge Backs: Any billing related inquiries should be directed to (707) 433-8327 between
the hours of 10AM and 5PM Monday through Friday. If you wish to dispute any charges that AV
Wireless Inc. dba AVisp.com has made to your credit card, please notify us within thirty (30) days of
the original posting date of the transaction. If you dispute charges directly with your bank and your
dispute results in a credit card charge-back to AV Wireless Inc. dba AVisp.com, you will be charged a
twenty-five dollar ($25.00) service fee. You will be responsible for any non-disputed charges beyond  thirty (30) days.
Check Payments: Check payments can be made in person or by mail to: 6117 Red Winery Rd., Geyserville,
CA 95441. Returned Checks: A twenty five ($25.00) service fee will be applied to the current
balance due on all returned checks. Any bounced checks must be replaced with a cashiers check or
a money order.
Invoicing: Invoicing done via email. If you would like to request a different email address please visit
https://cp.avispmail.com, call (707) 433-8327, or email billing@avispmail.com. We also offer postal
invoices for your account. Postal invoicing results in an additional charge of one dollar ($1.00) per
month.
Billing Cycle: Most account services are billed monthly. All AV Wireless Inc. dba AVisp.com services
are billed in advance. Grace Period/Late Fee: A grace period of fifteen (15) days from the due date
is given for most accounts After fifteen (15) days without payment, services are disrupted for nonpayment.
To regain access, log into the Customer Portal at https://cp.avispmail.com or call (707)
433-8327 to make payment. Service is restored upon full payment.
Service Levels & Guarantees: Actual data transfer rates may vary as measured between NIC at your
location and the DSL-equipped Central Office or Remote Terminal, -depending upon several factors
including line quality and loop length. Minimum service speeds are subject to 10%-20% protocol
overhead. Actual transfer rates above 80% of the listed minimum transfer rate will be considered
acceptable. AV Wireless Inc. dba AVisp.com makes no guarantees regarding the availability of DSL
until the service is established.
AV Wireless Inc. dba AVisp.com will not be considered responsible for outages that we are not notified
about by the account holder. Someone from your location must be available for troubleshooting
and connection setup. You have the sole responsibility for any local network infrastructure at the
installation premises.
DSL is a best-effort service. We will do our best to ensure that the service remains functional at all
times. However, DSL circuit uptime is not guaranteed and the DSL contract terms do not include a
provision for credit for down time. If you need a connection which includes a Service Level Agreement
(SLA) that defines procedures and credits for down time, please contact us about services that
may be available to you such as T1, dedicated lines, etc.
Customers who wish to use their own equipment may do so. Under some circumstances, AV Wireless
Inc. dba AVisp.com Support may require that the provided equipment is installed in order to
perform complete diagnostics. Use of equipment not provided by AV Wireless Inc. dba AVisp.com
may result in some features being unavailable, including technical support. Third party routers are
unsupported by AV Wireless Inc. dba AVisp.com.
Replacement of Malfunctioning Equipment: Should AV Wireless Inc. dba AVisp.com determine that
Avisp.com owned equipment is failing to function correctly it will replace components as deemed
necessary at no additional cost to the customer. Please Note: If AVisp.com owned equipment is
found damaged through misuse or neglect, (example, having signs of being exposed to water, excessive
heat or other physical abuse), charges may be assessed to cover the replacement.
Equipment Return Policy: All equipment and components must be returned within 30 days of cancellation
or your account will automatically be charged. Customer may schedule a disconnection by calling
(707) 433-8327 or dropping off at: AV Wireless Inc. dba AVisp.com Equipment, 6117 Red Winery
Rd., Geyserville, CA 95441.
Termination or Cancellation of Service
a. Your Decision to Terminate or Continue Service.
You may cancel your Service, but if you do so before the end of any applicable term, you will be
subject to any early termination fee which may be associated with that plan (referred to as an
"Early Termination Fee" or "ETF"). At the conclusion of your term, or at all times if you did not
agree to a Term Plan, your continued Service will be provided on a month-to-month basis.
Regardless of whether you are subject to any applicable term or have Service on a month-tomonth
basis, if you cancel Service prior to the end of your billing cycle, your Service cancellation
will be effective as of the final day of your billing cycle for billing purposes. You will not receive a
refund or prorated credit of any portion of Service if you cancel prior to the end of your billing
cycle. If you elect to continue Service on a month-to-month basis, you should review the then
current Agreement regularly at https://www.avispmail.com. The then current Agreement will
govern your Service. Your election to continue Service represents your agreement to the then
current Agreement.
b. Service Suspension/Termination by AVISP.
AVISP may immediately terminate or suspend your Member Account and Sub Accounts, and all
or a portion of your Service without notice for any of the reasons set forth in AVISP's Acceptable
Use Policy, or if: (a) you provide false or inaccurate information to AVISP; (b) you (or anyone you
permit to utilize the Service, including a Sub Account associated with your Member ID) violate
this Agreement or the AVISP Acceptable Use Policy; (c) you (or anyone you permit to utilize the
Service, including a Sub Account associated with your Member ID) engage in conduct that is a
violation of any law, regulation or tariff (including, without limitation, copyright and intellectual
property laws); or, (d) if you engage in conduct that is threatening, abusive or harassing to
AVISP, employees or any of their vendor's employees or representatives, including, for example,
making threats to physically harm or damage employee or company property, frequent use of
profane or vulgar language, or repeatedly contacting our customer service representatives for
reasons that do not pertain to our provisioning, maintenance, repair, or general servicing of your
Service after you have been asked to stop such conduct. If we terminate your Service and you
have a term commitment that is subject to an ETF, we may charge you that ETF in addition to
any other rights that we reserve in other provisions of this Agreement.
If we terminate or suspend your Service, your license to use any software provided in connection
with the Service is also terminated or suspended (as applicable). If your Service is terminated,
AVISP has the right to immediately delete all data, files, and other information stored in or for
your account without further notice to you. You must pay all charges for the Service through the
end of the billing cycle when the Service is terminated.
c. Suspension and Termination for Non-payment.
AVISP may suspend or terminate Service if your payment is past due. While your Service is
suspended, billing will continue for your monthly charges.
d. Suspension and/or Termination upon Loss of Access.
Upon any interruption or loss of either your or AVISP's rights to access any part of the network
facilities required to provide your Internet Service, including the interruption or loss of any rights
to access the land or buildings in which the facilities are located, AVISP may, in its sole
discretion, suspend or terminate all or any portion of your Internet Service. In general and where
applicable, AVISP will utilize available public rights of way to access network facilities utilized for
providing Services.

However, if you are the owner of the location to which your Services are provisioned, it is
ultimately your responsibility to secure any necessary rights of access outside of the public rights
of way. If you lease or rent the location at which you wish to receive Services, or if the location is
located in a MTU type of arrangement,receipt of Services is expressly conditioned on the owner,
landlord and/or building manager providing all customary, reasonable and necessary rights and
permissions to allow AVISP access to the network facilities necessary to provide your Internet
Service. AVISP makes no representation and can't guarantee that the owner, landlord and/or
building manager has or will provide the applicable rights and permissions necessary for you to
receive Internet Service or any particular grade of Internet Service, and explicitly disclaims any
such representation or guarantee. In the event of any interruption or loss of access, AVISP will
endeavor to provide you with reasonable advanced notice of any suspension or termination of
Internet Service, however the timing of any suspension or termination, as well as the timing of any
resumption of Internet Services, are entirely at AVISP's reasonable discretion. In general, and
unless otherwise specified, billing will continue for your monthly charges while your Service is
suspended.
e. Restoral Fee and Payment of Past Due Amounts.
If either you or AVISP suspends a Service for any reason set forth herein (other than due to
AVISP’s loss of access), you must make satisfactory arrangements to pay all past due amounts in
order to have that Service restored. You will also be required to pay a Service Restoral Fee of no
more than $50 per incident of suspension or termination of a particular Service (subject to
applicable law and except as may otherwise have been expressly agreed in writing). The Restoral
Fee will be assessed on the next monthly bill you receive following the resumption of Service.
DISCLAIMER OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
1. YOUR USE OF THE SERVICE, AND/OR SOFTWARE IS AT YOUR SOLE RISK. THEY
ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OR
GUARANTIES OF ANY KIND. AVISP AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS,
EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS EXPRESSLY DISCLAIM ALL
WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF TITLE MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES IMPLIED BY A
COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE. YOU BEAR
THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE EQUIPMENT AND
ARE RESPONSIBLE FOR THE ENTIRE COST OF ANY NECESSARY REPAIR.
2. AVISP AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS,
PARTNERS, AND LICENSORS MAKE NO WARRANTY THAT (i) THE SERVICE, AND/OR
SOFTWARE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE, AND/OR SOFTWARE
WILL BE UNINTERRUPTED, TIMELY, SECURE, CURRENT, COMPLETE OR ERROR-FREE, (iii)
THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE, AND/OR
SOFTWARE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS,
SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU
THROUGH THE SERVICE, AND/OR SOFTWARE WILL MEET YOUR EXPECTATION, (v) ANY
ERRORS IN THE SERVICE, AND/OR SOFTWARE WILL BE CORRECTED AND (vi) THE
SERVICE AND/OR SOFTWARE IS FREE OF VIRUSES OR OTHER DISABLING DEVISES OF
HARMFUL COMPONENTS.
3. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF
THE SERVICE, AND/OR SOFTWARE IS DONE AT YOUR OWN DISCRETION AND RISK, AND
YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM
OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
4. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU
FROM AVISP OR THROUGH OR FROM THE SERVICE, AND/OR SOFTWARE WILL CREATE
ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.
LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT NEITHER AVISP NOR ITS
SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR
LICENSORS WILL BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO
DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE
LOSES (EVEN IF AVISP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES),
RESULTING FROM: (a) THE USE OR THE INABILITY TO USE THE SERVICE, THE
EQUIPMENT AND/OR SOFTWARE; (b) THE COST OF PROCUREMENT OF SUBSTITUTE
GOODS AND SERVICES; (c) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR
TRANSMISSIONS OR DATA; (d) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON
THE SERVICE, AND/OR SOFTWARE; (e) FAILURE TO INSURE THE COMPATIBILITY OF
YOUR SYSTEM (INCLUDING THE EQUIPMENT, DEVICES, AND SOFTWARE THAT YOU
PROVIDE TO RECEIVE THE SERVICE) WITH THE SERVICE, AND/OR SOFTWARE; (f) ANY
OTHER MATTER RELATING TO THE SERVICE, AND/OR SOFTWARE; AND/OR (g) BATTERY
BACKUP.
Exclusions and Limitations. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF
CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE
LIMITATIONS OF SECTIONS 17 AND 18 MAY NOT APPLY TO YOU.
19. Indemnity
You agree to indemnify and hold AVISP, and its subsidiaries, affiliates, officers, agents, cobranders,
licensors, or other partners and employees harmless from any claim or demand,
including reasonable attorneys' fees, made by any third party due to or arising out of Content you
submit, post, transmit, or otherwise make available through the Service, your use of the Service,
your connection to the Service, your violation of this Agreement, your violation of the AUP, or your
violation of any rights of another.
You acknowledge that you are responsible for all use of the Service using your account, including
use by Sub Accounts, and that this Agreement, the Acceptable Use Policy, and Privacy Policies,
as amended from time to time, apply to any and all usage of your account, including use by Sub
Accounts. You agree to abide by these terms and you agree to defend, hold harmless, and
indemnify AVISP from and against any and all claims stemming from usage of this account and
any Sub Account - whether or not such usage is expressly authorized by you.
20. General
AVISP and the AVISP logos and all other AVISP brands, logos and product and service names
("AVISP marks") are registered trademarks or trademarks of AVISP Intellectual Property. Any use
of AVISP Marks is prohibited without permission of AVISP Intellectual Property.
Nothing contained in this Agreement may be construed to convey to you any interest, title, or
license in the Member ID, email address, Universal Resource Locator, IP address, or domain
name used by you in connection with the Service.

Additional Terms.
This Agreement, any other policies or guidelines referenced herein and the terms set forth in any
promotional offer for the Service constitute the entire agreement between AVISP and you. This
Agreement governs your use of the Service, superseding any prior agreement between you and
AVISP with respect to the subject matter of this Agreement. You also may be subject to additional
terms and conditions that may apply when you use or purchase certain other AVISP or affiliate
services, third- party content, or third-party software. The failure of AVISP to exercise or enforce
any right or provision of this Agreement will not constitute a waiver of such right or provision. If any
provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties
nevertheless agree that the court should endeavor to give effect to the parties' intentions as
reflected in the provision, and the other provisions of this Agreement remain in full force and effect.
You agree that, except as otherwise expressly provided in this Agreement, there shall be no thirdparty
beneficiaries to this agreement. You agree that regardless of any statute of laws to the
contrary, any claim or cause of action arising out of or related to use of the Service or this
Agreement must be filled within one (1) year after such claim or cause of action arose or be forever
barred. We can assign all or part of AVISP rights or duties under this Agreement without notifying
you. You may not assign this Agreement or the Services without prior written consent. If any part of
this Agreement is found invalid, the rest of the Agreement will remain valid and enforceable. The
section titles and paragraph headings in this Agreement are for convenience only and have no legal
or contractual effect.
d. Survival.
Obligations and rights in connection with this Agreement, which by their nature would continue
beyond the termination, cancellation, or expiration of this Agreement, will survive the termination,
cancellation, or expiration of the Agreement, including, but not limited to those in the following
sections: Equipment and Software, Payment, Disclaimer of Warranties, Limitation of Liability,
Dispute Resolution by Binding Arbitration, and General.
To report violations of this Agreement or the AVISP Acceptable Use Policy, e-mail us at
info@avispmail.com.
e. Consent to Contact.
You expressly authorize, and specifically consent to allowing, AVISP and/or its affiliates, outside
collection agencies, outside counsel, or any other agents acting by or on behalf of AVISP
(collectively, the "AVISP Parties") to contact you with informational messages regarding your
account, including but not limited to contact in connection with any and all matters relating to unpaid
past due charges billed by AVISP to you. You agree that such contact may be made to any mailing
address, telephone number, cellular phone number, e-mail address, or any other electronic address
including a number for a cellular phone or other wireless device or service (collectively, your
"Contact Information") that you have provided, or may in the future provide, to AVISP or any AVISP
Party, or which any AVISP Party otherwise identifies as your Contact Information, and to any and
all telephone numbers, wireless devices or electronic addresses billed on your AVISP account.
You expressly consent and agree that such contact may be made using, among other methods,
pre-recorded or artificial voice messages delivered by an automatic telephone dialing system, text
messages delivered by an automated system, pre-set e-mail messages delivered by an automatic
e-mailing system, or any other pre-set electronic messages delivered by any other automatic
electronic messaging system, regardless of whether you incur charges as a result. You agree to
provide true, accurate, current and complete contact information to AVISP and its authorized
agents and to promptly update your contact information to keep it true, accurate and complete.
DISPUTE RESOLUTION WITH AVISP BY BINDING ARBITRATION
PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS.
Most customer concerns can be resolved quickly and to the customer's satisfaction by
calling our office at 707.433.8327. In the unlikely event that the AVISP customer service is
unable to resolve a complaint you may have to your satisfaction (or if AVISP has not been
able to resolve a dispute it has with you after attempting to do so informally), we each agree
to resolve those disputes through binding arbitration or small claims court instead of in
courts of general jurisdiction. Arbitration is more informal than a lawsuit in court. Arbitration
uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in
court, and is subject to very limited review by courts. Arbitrators can award the same
damages and relief that a court can award. Any arbitration under this Agreement will take
place on an individual basis; class arbitrations and class actions are not permitted.
Moreover, in arbitration you are entitled to recover attorneys' fees from AVISP to at least
the same extent as you would be in court.
Arbitration Agreement
a. AVISP and you agree to arbitrate all disputes and claims between you and AVISP.
This agreement to arbitrate is intended to be broadly interpreted. It includes, but is not
limited to:
• Claims arising out of or relating to any aspect of the relationship between us,
whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory
• Claims that arose before this or any prior Agreement (including, but not limited to,
claims relating to advertising)
• Claims that are currently the subject of purported class action litigation in which you
are not a member of a certified class
• Claims that may arise after the termination of this Agreement
References to "AVISP," "you," and "us" include our respective subsidiaries, affiliates,
agents, employees, predecessors in interest, successors, and assigns, as well as all
authorized or unauthorized users or beneficiaries of the Service under this or prior
Agreements between us. Notwithstanding the foregoing, either party may bring an
individual action in small claims court. This arbitration agreement does not preclude you
from bringing issues to the attention of federal, state, or local agencies. Such agencies can,
if the law allows, seek relief against us on your behalf. YOU AGREE THAT, BY ENTERING
INTO THIS AGREEMENT, YOU AND AVISP ARE EACH WAIVING THE RIGHT TO A
TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. This Agreement evidences
a transaction in interstate commerce, and thus the Federal Arbitration Act governs the
interpretation and enforcement of this provision. This arbitration provision shall survive
termination of this Agreement.
b. A party who intends to seek arbitration must first send to the other, by certified mail,
a written Notice of Dispute ("Notice"). The Notice to AVISP should be addressed to: AV
Wireless Inc (AVISP), 6117 Red Winery Rd, Geyserville, CA 95441 ("Notice Address"). The
Notice must (1) describe the nature and basis of the claim or dispute, and (2) set forth the
specific relief sought ("Demand"). If AVISP and you do not reach an agreement to resolve
the claim within thirty (30) days after the Notice is received, you or AVISP may commence
an arbitration proceeding. During the arbitration, the amount of any settlement offer made
by AVISP or you shall not be disclosed to the arbitrator until after the arbitrator determines
the amount, if any, to which you or AVISP is entitled.

c. The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary
Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the American Arbitration
Association ("AAA"), as modified by this Agreement, and will be administered by the AAA. The AAA
Rules are available online at www.adr.org, by calling the AAA at 800.778.7879, or by writing to the
Notice Address. The arbitrator is bound by the terms of this Agreement. All issues are for the arbitrator
to decide, except that issues relating to the scope and enforceability of the arbitration provision are for
the court to decide. Unless AVISP and you agree otherwise, any arbitration hearings will take place in
the county (or parish) of your billing address. We agree that you may choose whether the arbitration
will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic
hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000,
the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the
arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the
essential findings and conclusions on which the award is based.
If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is
frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule
of Civil Procedure 11(b)), then the payment of all such fees will be governed by the AAA Rules.
d. If AVISP did not make a written offer to settle the dispute before an arbitrator was selected, you
and your attorney will be entitled to receive the alternative payment and the attorney premium,
respectively, if the arbitrator awards you any relief on the merits. The arbitrator may make rulings and
resolve disputes as to the payment and reimbursement of fees, expenses, and the alternative payment
and the attorney premium at any time during the proceeding and upon request from either party made
within sixty (60) days of the arbitrator's ruling on the merits.
e. The right to attorneys’ fees and expenses discussed in paragraph (d) supplements any right to
attorneys' fees and expenses you may have under applicable law. Thus, if you would be entitled to a
larger amount under the applicable law, this provision does not preclude the arbitrator from awarding
you that amount. However, you may not recover duplicative awards of attorneys’ fees or costs.
Although under some laws AVISP may have a right to an award of attorneys’ fees and expenses if it
prevails in an arbitration, AVISP agrees that it will not seek such an award.
f. The arbitrator may award declaratory or injunctive relief only in favor of the individual party
seeking relief and only to the extent necessary to provide relief warranted by that party’s individual
claim. YOU AND AVISP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN
YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY
PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and AVISP
agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not
otherwise preside over any form of a representative or class proceeding. If this specific proviso is found
to be unenforceable, then the entirety of this arbitration provision shall be null and void.
g. Notwithstanding any provision in this Agreement to the contrary, we agree that if AVISP makes
any future change to this arbitration provision (other than a change to the Notice Address) during the
period of time that you are receiving Services, you may reject any such change by sending us written
notice within 30 days of the change to the Arbitration Notice Address provided above. By rejecting any
future change, you are agreeing that you will arbitrate any dispute between us in accordance with the
language of this provision.

Disclaimers

AV Wireless Inc. dba AVisp.com makes no warranties of any kind, whether express or implied, for the service it is providing. AV Wireless Inc. dba AVisp.com will not be held responsible for any damage you suffer from use of an account or service provided by AV Wireless Inc. dba AVisp.com, unless otherwise agreed to in writing. This includes- but is not limited to- equipment damage, failure or loss of data resulting from delays, non-deliveries, or service interruptions caused by the company's negligence or your negligence or misuse. Dial-up users: contact your telephone service provider to verify that the AV Wireless Inc. dba AVisp.com modem dial-up number you intend to use is a local call from your location. You may be subject to additional charges from your telephone service provider, depending on your location and calling plan. AV Wireless Inc. dba AVisp.com can not be held responsible if long distance or other communications fees are incurred.

Privacy Policy

 

AV Wireless Inc. dba AVisp.com is committed to preserving the privacy of its customers and protecting their personal data. AV Wireless Inc. dba AVisp.com does not actively monitor customer use of the Internet, customer email or other customer communications in the course of its regular operations. AV Wireless Inc. dba AVisp.com is also strongly opposed to the use of third-party information-harvesting strategies and technologies such as unlawful wiretapping.

Information Retained by AV Wireless Inc. dba AVisp.com

AV Wireless Inc. dba AVisp.com keeps information about its customers such as names, addresses, telephone numbers, email addresses and details about AV Wireless Inc. dba AVisp.com services used by the customer. All such information is considered private. AV Wireless Inc. dba AVisp.com also keeps logs of limited technical information pertaining to matters such as customer connectivity and email processing. These logs are retained on a temporary basis in order to insure high-quality service, and no logs are kept indefinitely. The only circumstances wherein AV Wireless Inc. dba AVisp.com will disclose any of the above-mentioned information to a third party are:

  • In the course of providing services our customers have specifically requested, AV Wireless Inc. dba AVisp.com may make some of this information available to our affiliates in order to fulfill the requirements of order processing.
  • In the event that we receive a legitimate, legally-mandated request for customer information, AV Wireless Inc. dba AVisp.com will respond only within the narrow scope of that request.

AV Wireless Inc. dba AVisp.com will not otherwise disclose any private information about its customers to any other third party.

Support Policy

 

AVISP is an internet service provider. We specialize in providing high-speed internet to difficultto reach, rural areas.

AVISP Does Cover:

*AVISP is responsible for the installation and maintenance of exterior equipment at the site; includingtransmitting equipment (radios and/or dishes), mounts, arms, tower pieces. Customermust provide an electrical source for equipment.*AVISP is responsible to run and install AVISP-provided exterior cable to the point of entry. AVISPis not responsible to damage to the cable (cutting, burning, slicing, wildlife, rodents, etc.) aftersuccessfully installing.*AVISP provides one (1) router at time of installation. It is customer responsibility to replace saidrouter if it fails or another is desired.*AVISP is responsible for any software upgrades on the exterior transmitting equipment only.*AVISP support includes help with internet functionality at the point of entry (meaning the exteriorequipment to the interior router).*AVISP will assist with troubleshooting connection issues related to AVISP equipment.

AVISP Does Not Cover:

*AVISP is not responsible for interior cabling (installation or maintenance), third-party equipmentincluding customer-owned routers, computers, mobile devices, televisions, gaming stations, andthe like.*AVISP is not responsible for software updates on any interior equipment.*AVISP is not responsible for the programming or installation of any third-party equipment.*AVISP is not responsible for any damaged or altered equipment due to end-user actions (resettingrouter, damaging cable, moving exterior equipment, and the like).*AVISP is not responsible for customer networks including networks within the structure andexterior areas.*AVISP does not offer trenching, conduit, or pole installation.*AVISP does not offer electrical services.*AVISP does not install nor maintain personal WIFI networks.*AVISP charges a fee to move equipment from one location to another i.e. remodels, guest houses,moving routers from one location to another, etc.

AVISP Technical Support Fees: $125.00 / an hour (for AVISP Does Not Cover section)

Technical Support Options:

We often recommend the services of a local IT professional. If you are interested, please call forhis contact information.

AVISP Tutorials http://avispmail.com/tutorials/

Disclosure

This Influencer Disclosure Policy is valid as of March 1, 2020. This policy covers the below social channels owned and managed by AV Wireless Inc dba AVISP :

  • Instagram Handle : @avisp6117
  • Twitter Handle : @avisp
  • Website : www.avispmail.com
  • Facebook : @AVispWireless

These channels strive to abide by the FTC Guidelines for online influencers. The owner believes in honesty of relationship, opinion, and identity. The compensation the owner receives from marketers may influence our content, topics or posts made to our social channels. That content, advertising space or post will be clearly identified as paid or sponsored content in accordance with the FTC Guidelines.

The owner of these social channels are compensated to provide opinion on products, services, websites and various other topics. Even though the owner(s) of these social media channels receive compensation for our posts or advertisements, we always give our honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed through these channels are purely the bloggers’ own. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.

The owner of these social media channels would like to disclose the following existing relationships. These are companies, organizations or individuals that may have a significant impact on the content of this blog.

  • The owners are employed by or consult with: none
  • The owners serve on the following corporate or non profit boards: non
  • The owners have a financial interest in: none

To get your own policy, go to http://www.disclosurepolicy.org